What is Tip Over Insurance?
insurance system
Comes standard on all vehicles
Voluntary Insurance
tip over insurance
Bodily injury liability: Unlimited
Property damage compensation: Unlimited (50,000 yen deductible)
What is Tip Over Insurance?
About insurance
Our rental scooters are covered by the following insurance policies.
Bodily Injury Liability
Unlimited coverage (including ¥30 million in compulsory insurance)
Property Damage Liability
Unlimited coverage (¥50,000 deductible)
Vehicle Damage Coverage
tip over insurace
Additional Coverage
Roadside assistance included
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In case of an accident or vehicle trouble
(e.g., engine issues, flat tires, etc.),
this coverage includes transportation of the scooter to our designated repair shop.
Note: This coverage applies to the vehicle only.
Any transportation costs for the rider(s) are not included and will be the responsibility of the customer.
Cases Excluded from Coverage (Customer Fully Responsible)
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Failure to report the accident to the police (no official accident report)
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Accidents caused by drivers not registered at the time of rental
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Accidents due to unlicensed or intoxicated driving
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Accidents occurring during unauthorized extension of the rental period
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Accidents not reported to us by the time of scooter return
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Accidents where the customer is found responsible due to misuse or negligence
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Settling claims without our consent
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Accidents excluded under the insurance policy terms and conditions
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Multiple accidents during the same rental; coverage applies only to the first incident
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Accidents resulting from violation of laws, rental agreements, instructions, or guidelines provided by us
Exclusions from Coverage (Customer Responsibility)
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Tire punctures (no refunds for unusable scooters during rental period)
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Non-Operation Charge (NOC):
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Drivable: ¥10,000
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Not drivable: ¥30,000
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If damages such as accidents, theft, breakdowns, or contamination occur due to reasons not caused by our company,
the customer is responsible for repair and cleaning costs as well as compensation for vehicle damages.
Additionally, the above NOC fee applies regardless of the extent or nature of repairs, as compensation for lost business during the repair period.
If the vehicle is not drivable, separate transportation fees will also be charged.
Please note: The NOC will also be charged in the following cases:
Self-inflicted accidents (e.g., hit-and-run where the other party cannot be identified)
Vandalism or theft-related damages
What is Tip Over Insurance?
tip over insurance system
This is my first time riding a scooter.
When renting a scooter, even small scratches can lead to expensive parts replacements...
and its
Expenseive
But with our Tip Over Insurance, things are different!
If you have a minor scratches, simply report it via email or our official LINE at the time of vehicle return. The usual parts replacement cost of ¥56,000 is reduced to just ¥500–¥3,000 for repairs.
At Shima Rider, all our vehicles come with Tip Over Insurance as a standard feature!
Our goal is for all customers to enjoy their motorcycle trips with complete peace of mind.
We've introduced this insurance with the hope that you can
fully enjoy your touring adventures with us!
For Example
example
Tip Over Insurance FAQ
tip over insurance system FAQ
Q: What are the criteria for damage coverage?
A: The insurance covers damages unless the parts are bent or cracked and cannot be repaired by replacement.
In such cases, the insurance does not apply.
Q: Can I negotiate if I tip over?
A: Negotiations are not accepted. Additionally, if payment is not made by the deadline, the insurance will not apply, and you will be billed for the standard parts replacement costs.